Jason Williams, Crossover AVS' founder and president, has been designing and installing audio and visual equipment in a variety of settings for nearly 20 years. He has experience from various venues, including Sound Solutions, Myer Emco, Tweeter, Best Buy, ADT, and Guardian, and his technical knowledge is second to none. He offers professional installation, consulting, and service at very reasonable prices.
Our central location in the heart of Fairfax County means that we are close to you and understand that your home's value is so important in this tough economy. The high quality service that we provide ensures not only a more comfortable home space, but a valuable asset to your biggest investment. As a family-run business, we can deliver the kind of personal care and low prices you just cannot find at the big box store.
We are licensed and insured.
We are looking for experienced technicians and salespeople; must be familiar with the industry and exude professionalism. Contact amy@crossoveravs.com with a current resume.
By purchasing goods and/or services from CROSSOVER AVS, LLC (herein known as "Crossover AVS"), with a principal place of business at 8196C Terminal Rd, Lorton, VA 22079, you (herein known as “Customer”) expressly agree to the following:
Return Policy
All returns must be accompanied by an original sales receipt or invoice with state-issued photo identification. Returns must be made within 30 days of purchase and in like-new condition with all packing materials intact. Purchases made by credit card will be credited back to the original card. Purchases made by cash or check will be issued a check by mail at least 14 days after the original purchase or be given store credit. All returned packages will be inspected for damage or missing parts and may be subject to a 20% restocking fee. Labor, programming, service, and installed products are not returnable but subject to the warranty policy stated herein. Special order and custom-made products are not subject to return.
Check Acceptance Policy
We will happily accept your personal or business check with proper identification. For your convenience if your check is dishonored or returned for any reason, we will electronically debit your account for the amount of the check plus a processing fee of $50.00.
Estimates
Estimates for installation or service are valid for 30 days. Estimates for equipment are valid for 15 days, unless the price given is for a limited-time sale. Should an estimate expire, a new estimate may be required.
Terms of Payment
Crossover AVS shall be paid an initial deposit in the amount all equipment ordered, and any remaining amount when Crossover AVS completes the services and submits an invoice or at milestone increments determined by Crossover AVS. Equipment that is not currently in stock will not be ordered until the initial deposit is received. Customer shall pay Crossover AVS within seven (7) days from the date of Crossover AVS' invoice.
Warranty
Crossover AVS warrants that all work shall be completed in a good workmanlike manner and in compliance with all building codes and other applicable laws. All labor is guaranteed to be free from defects and warrantied for one (1) year from installation date. Crossover AVS is an authorized dealer of all of the products we sell, and full manufacturer warranties are in effect. Extended warranties are available for an additional charge.
Late Fees
If Customer is late paying Crossover AVS, Crossover AVS’s damages will be difficult to measure. As a reasonable estimate of the damages Crossover AVS will sustain, and as liquidated damages and not as a penalty, Client agrees to pay Crossover AVS an additional five percent (5%) per month interest charge on the amount owed.
Permits and Approvals
Customer shall be responsible for determining which state and local permits are necessary for performing the specified work and for obtaining and paying for the permits.
Site Maintenance
Crossover AVS agrees to be bound by the following conditions when performing installation or service work on location:
- Crossover AVS shall remove all debris and leave the premises in broom-clean condition. Customer should inform Crossover AVS at the time of installation if they choose to retain any packing materials.
- Crossover AVS agrees that disruptively loud activities shall not be performed between the hours of 8AM and 9PM unless specifically authorized by the customer.
- At the end of each day's work, Crossover AVS's equipment shall be removed from the premises or stored in a secure location within the customer’s residence or business, using our best efforts to minimize disturbance to living or working conditions if necessary.
Subcontractors
Crossover AVS may at its discretion engage subcontractors to perform services under this Agreement, but Crossover AVS shall remain responsible for proper completion of this Agreement.
Independent Contractor Status
Crossover AVS is an independent contractor, not Customer's employee. Crossover AVS's employees or subcontractors are not Customer's employees. Crossover AVS and Customer agree to the following rights consistent with an independent contractor relationship:
- Crossover AVS has the right to perform services for others during the term of this Agreement.
- Crossover AVS has the sole right to control and direct the means, manner, and method by which the services required by this Agreement will be performed.
- Crossover AVS or Crossover AVS's employees or subcontractors shall perform the services required by this Agreement; Customer shall not hire, supervise, or pay any assistants to help Crossover AVS.
- Customer shall not require Crossover AVS or Crossover AVS's employees or subcontractors to devote full time to performing the services required by this Agreement.
- Neither Crossover AVS nor Crossover AVS's employees or subcontractors are eligible to participate in any employee pension, health, vacation pay, sick pay, or other fringe benefit plan of Customer.
Local, State, and Federal Taxes
Crossover AVS shall pay all income taxes and FICA (Social Security and Medicare taxes) incurred while performing services under this Agreement. Customer will not:
- withhold FICA from Crossover AVS's payments or make FICA payments on Crossover AVS's behalf
- make state or federal unemployment compensation contributions on Crossover AVS's behalf, or
- withhold state or federal income tax from Crossover AVS's payments.
If Crossover AVS is required to pay any federal, state, or local sales, use, property, or value added taxes based on the services provided under this Agreement, the taxes shall be included on the estimate and final Invoice. Customer shall be responsible for paying any interest or penalties incurred due to late payment or nonpayment of any taxes by Customer.
Insurance
Crossover AVS agrees to obtain adequate business liability insurance for injuries to its employees and others incurring loss or injury as a result of the acts of Crossover AVS or its employees or subcontractors.
Terminating the Agreement
With reasonable cause, either Customer or Crossover AVS may terminate this Agreement effective immediately by giving written notice of cause for termination.
Reasonable cause includes:
- a material violation of this Agreement, or
- nonpayment of Crossover AVS' compensation after 20 days' written demand for payment.
Crossover AVS shall be entitled to full payment for services performed prior to the effective date of termination.
Modifying the Agreement
Customer and Crossover AVS recognize that:
- Crossover AVS's original cost and time estimates may be too low due to unforeseen events or to factors unknown to Crossover AVS when this Agreement was made
- Customer may desire a mid-project change in Crossover AVS's services that would add time and cost to the project and possibly inconvenience Crossover AVS, or
- Other provisions of this Agreement may be difficult to carry out due to unforeseen circumstances.
If any intended changes or any other events beyond the parties' control require adjustments to this Agreement, the parties shall make a good faith effort to agree on all necessary particulars. Such agreements shall be put in writing, and added to the invoice or a separate invoice. Customer shall be notified of any and all changes to the invoice.
Resolving Disputes
- If a dispute arises under this Agreement, parties shall attempt to resolve the matter. Failing a mutual decision, any party may take the matter to court.
- If any court action is necessary to enforce this Agreement, the prevailing party shall be entitled to reasonable attorney fees, costs, and expenses in addition to any other relief to which the party may be entitled.
Notices
All notices and other communications in connection with this Agreement shall be in writing and shall be considered given as follows:
- when delivered personally to the recipient's address as stated on this Agreement
- three days after being deposited in the United States mail, with postage prepaid to the recipient's address as stated on this Agreement, or
- when sent by fax or electronic mail, such notice is effective upon receipt provided that a duplicate copy of the notice is promptly given by first class mail, or the recipient delivers a written confirmation of receipt.
No Partnership
This Agreement does not create a partnership relationship. Neither party has authority to enter into contracts on the other's behalf.
Applicable Law
This Agreement will be governed by the laws of the state of Virginia.